How to decide what to automate and what to leave to people

Not every process needs AI. The problem is we don't always know the difference - and we invest time and energy on automation that doesn't return value, or worse, breaks things. This talk brings a practical framework for one of the most important decisions an engineering team makes: what to automate, what to leave to people, and what to automate next. Not buzz words - a framework I use every day.

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  • 01 The framework: three questions that determine whether a process is right for automation
  • 02 Chat vs. Assistants vs. Agents - the difference and when each one works
  • 03 Common mistakes: what sounds like an AI problem but really isn't
  • 04 Cost of error: why automation sometimes costs more than it saves
  • 01 Engineering managers and VP R&D who want a framework, not buzz words
  • 02 Teams at the start of their AI journey who want to start right
  • 03 Anyone who has already invested in automation and hasn't seen the results they expected

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Organizations & Institutions

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Want to bring this talk to your team?

30 minutes. No pitch. Just a conversation about what your team needs.